Heritage Journey Planning Services

The Consultation Process

Our consultation process is designed to be straightforward and respectful of your time. We do not ask for extensive upfront documentation or require you to fill in lengthy qualification forms. A brief, clear enquiry telling us who you are, when you plan to travel, and what you are most interested in is sufficient to start the process.

Once we receive your enquiry, we read it and respond personally — typically within two working days. Our initial response will include a recommendation on which plan best fits your stated needs and a few clarifying questions if the enquiry leaves important variables unclear. We do not send automated acknowledgement emails that tell you nothing; our first reply is substantive and comes from a named team member.

After you confirm the plan and complete payment (by bank transfer, Wise, or PayPal), we begin work. Standard plan deliverables take two to three working days to complete. Explorer plans, which include a video call, are typically scheduled within one week of payment; the written itinerary is delivered within one to two days of the call so that the conversation can inform the document. Full Journey plans involve a longer preparation period — typically five to seven working days — because the document is more detailed and the on-trip support briefing requires specific preparation.

All deliverables are sent as PDF documents by email. If you prefer a different format (Word document for editing, plain text for accessibility), let us know when requesting your plan. We retain a copy of all deliverables for five years, so if you lose a document or need to access it during your trip, we can resend it promptly.

Why Pay for Expert Guidance?

Egypt's free information landscape — travel blogs, user reviews, official tourism websites — is vast but unreliable. Blog posts go stale within months as prices, access conditions, and presentation change. User reviews reflect individual experience that may or may not match your own interests and physical capacity. Official tourism websites are, by their nature, promotional and rarely acknowledge problems, temporary closures, or honest assessments of crowding and presentation quality.

The value of our consultation plans lies in the specificity and currency of the information we provide. We know, as of this month, which galleries in the Grand Egyptian Museum are temporarily closed for installation work. We know which tombs in the Valley of the Kings have significantly improved or deteriorated since the last major review in published guidebooks. We know which of the West Bank sites in Luxor is currently affected by ongoing excavation limiting the usual access route. And we know how to sequence your visit so that you see the most significant things first, in the best conditions, without arriving at a closed gate or standing in an hour-long queue that could have been avoided by arriving 45 minutes earlier.

For many visitors, a single day's experience at a major site is the product of months of anticipation, significant travel expense, and a limited time window that cannot easily be repeated. Getting that day right is worth the cost of expert guidance.